These are the top 10 activities small businesses outsource. Practitioners considering the market can use this list to assess practice development opportunities. For instance, besides cultivating referral relationships with attorneys-at-law, CPAs may find opportunities in business-law areas such as implementation of regulations. In addition, many CPAs find new business in handling “computer technical support” issues, most commonly in bookkeeping and accounting.

1. Legal issues—68%.

2. Computer technical support—55%.

3. Financial advice and management—46%.

4. Bookkeeping and accounting—35%.

5. Advertising and marketing—28%.

6. Payroll—26%.

7. New customer development—24%.

8. Accounts receivable—20%.

9. Collections—14%.

10. Public relations—10%.

Source: D&B 21st Annual Small Business Survey.