These are the top 10 activities small businesses outsource. Practitioners considering the market can use this list to assess practice development opportunities. For instance, besides cultivating referral relationships with attorneys-at-law, CPAs may find opportunities in business-law areas such as implementation of regulations. In addition, many CPAs find new business in handling “computer technical support” issues, most commonly in bookkeeping and accounting.

  1. Legal issues—68%.

  2. Computer technical support—55%.

  3. Financial advice and management—46%.

  4. Bookkeeping and accounting—35%.

  5. Advertising and marketing—28%.

  6. Payroll—26%.

  7. New customer development—24%.

  8. Accounts receivable—20%.

  9. Collections—14%.

  10. Public relations—10%.

Source: D&B 21st Annual Small Business Survey.

Solutions for Small Businesses

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